Customer Testimonials

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Google Jan 16, 2025

We were searching for a pre-owned car for our daughter. Carolina Valadez was kind, thoughtful, and very thorough in matching us with the right vehicle. I’ve never owned a Lexus before, but will go back to North Park the next time I’m car searching to work with Caro.

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Google Jan 14, 2025

I bought my a car from out of state fly in and drove home. Carlos was amazing. Everything went as smooth as I could imagine. Highly recommended!

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Google Jan 11, 2025

Carlos Reyes was very professional and knowledgeable about the features of the vehicle I purchased. It was a straightforward deal without the burden of haggling over price. I’m impressed by the process and immediate attention to any of my questions.

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Google Jan 9, 2025

(Translated by Google) We went to the Lexus agency and we had a nice experience and Mrs. Carolina and Mr. Randy Ceja helped us get a car. We give glory to God for his faithfulness to us that never leaves us. (Original) Fuimos a la agencia Lexus y tuvimos una bonita experiencia y nos ayudaron la Sria Carolina y el Sr Randy Ceja para obtener un carro. Le damos la Gloria a Dios por su fidelidad con nosotros que nunca nos deja.

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Google Jan 9, 2025

We purchased our CPO RX350 from North Park, and the overall experience was fantastic. We are from north Houston area, and due to the long drive, it was late afternoon when we arrived. Despite the off hours, Ruben and Alex helped us every step of the way until everything was completed. Their service was excellent, and this was probably the best price within 500 miles. I highly recommend working with Ruben, Alex and this dealership! Honestly, I wish I could leave a 6-star review if that were possible!

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Google Jan 8, 2025

Recently purchased a toyota highlander at this dealership and was treated like family. My sales person was Adriana Carrasco and she personally took it upon herself to find me the perfect vehicle to accommodate my family. I speak from experience with other places that North Park Lexus deserves your consideration when purchasing a vehicle. Thank you Adriana for your help!

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Google Jan 8, 2025

Adriana Carrasco

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Google Jan 8, 2025

(Translated by Google) Excellent treatment from Adriana C. Second car he bought from her and without a doubt I will continue buying from her. (Original) Excelente trato por parte de Adriana C. Segundo carro que le compró y sin duda alguna le seguiré comprando an ella.

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Google Jan 8, 2025

"I recently had the pleasure of working with Adriana Carrasco at Lexus and was truly impressed by their exceptional customer service. They took the time to understand my needs and provided detailed information about the cars in question, which helped me make an informed decision. Adriana Carrasco was also very accommodating with my schedule and went above and beyond to ensure I was completely satisfied with my purchase. I would highly recommend her to anyone looking for a Lexus vehicle."  Thank you, Carlos and Lisa Elizondo

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Google Jan 8, 2025

I texted Adriana about the 2021 jeep wrangler and right from the start she was very responsive. She went above and beyond to get me into this jeep and i really appreciate it. She is a top notch sales person and she should not be overlooked.

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Google Jan 5, 2025

North Park Lexus offers the most competitive deals on Lexus vehicles in Texas. Their salesperson, Ruben, was incredibly kind and helpful, staying with us to complete the deal even at 11 PM.

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Google Jan 5, 2025

We had the best purchasing experience with Carolina. From the start she was very informative and upfront with us about our car. Given that we were coming from 4 hours away this really meant a lot to us. Carolina went above and beyond to make sure that we were taken care of throughout the whole process. This was my best car purchasing experience ever! I highly recommend working with Carolina if you are looking to buy a car. We look forward to making more purchases with her in the future. The Williams family

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Google Jan 5, 2025

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Google Jan 4, 2025

Carlos Ramos is an excellent sales person, he is professional, has a great can do personality with an outstanding customer care attitude! I'm from Houston and although Carlos was in the valley, he helped me find the car of my dreams a "Lexus NX350h" in the correct color inside and out.... He was very patient and helpful with the search for the perfect car.... And made it happened on the last day of year 12-31-24. Reach out to Carlos and Alex Cortez the finance guy to make your dreams come true. Happy Customer for Life ...

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Google Jan 3, 2025

Very good attentive service highly recommended miss Carolina she help me get my first car in minutes and low payments I highly recommend Carolina to help you get your car today

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Google Dec 31, 2024

Great experience from start to end. Adriana was great and very knowledgeable on answering all my questions. I appreciate Adriana going above and beyond to help me out. Also, Alex did a great job to make sure my paperwork came out just right. Thank You!

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Google Dec 29, 2024

Amazing experience. From beginning to end. Biju and finance manager Alex explained every detail 🙌 Thank you both for all your help.

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Google Dec 22, 2024

Had the best experience at Lexus! Caro and Alex were phenomenal on assisting and guiding me with my first car purchase! Truly a dream come true! I couldn’t have asked for a better experience. I highly recommend you stop by this location if you’re looking for a great vehicle and astounding customer service!

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Google Dec 22, 2024

I would definitely recommend North Park Lexus in San Juan Tx to anyone looking for a New or Preowned vehicle, From the moment we walked in we were greeted and treated with respect and never felt pressured into buying, We got a great vehicle Thanks to our sales guy Carlos Ramos and our financing manager Alex Cortez, Great experience!

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Google Dec 20, 2024

Carlos was very helpful, even though it was late Saturday evening, he was willing to take the time and show us several vehicles without pressing us to make a purchase or "run the numbers" as a lot of salesmen say.

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Google Dec 20, 2024

Malik gave me the most seamless process I’ve ever had at a dealership. I will be a returning customer to him. Ask for Malik if you’re interested in a Lexus!!! Marco in finance was amazing also.

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Google Dec 19, 2024

The Lexus staff was very attentive and helpful in getting me on board in my new car! I felt welcomed and appreciated. I’m forever grateful to have met you all! And thank you for helping me out 🙏

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Google Dec 18, 2024

I highly recommend North Park Lexus RGV, Our salesman Carlos Ramos provided excellent service and went above and beyond during the entire car buying process. Excellent dealership with an excellent team.....

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Google Dec 17, 2024

(Translated by Google) Excellent service. Carolina Valadez helped me choose the best option, her professionalism is 100, like all the employees in this luxury agency! Thank you so much! (Original) Excelente servicio. Carolina Valadez me ayudó a elegir la mejor opción, su profesionalismo es de 100, al igual que todos los empleados en esta agencia de lujo! Mil gracias!

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Google Dec 16, 2024

Can’t say it enough, Dennise from Northpark Lexus Rio Grande Valley is phenomenal. Always takes care of me and goes above beyond to make me a satisfied customer.

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Google Dec 16, 2024

Daniel, provided a World Class Service in my preowned vehicle purchase. The purchase did not concluded on the first visit, however; Daniel (sales representative) and Mr. Ed (Sales manager) contacted me the following day to proposed a deal that work for them and for me. Good vehicle purchased experience and recommended.

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Google Dec 15, 2024

I would like to thank Gabriel Alfaro for giving me the best car buying experience I’ve ever had. I always felt he had my best interest and preferences in mind. He has been only a text away anytime I have a question (and I have a lot). I felt safe and relaxed throughout the entire purchasing process and I am assured he will always be available any time I need help. As for Lexus, I have never felt so safe and secure in a car than I do now. I’m not afraid to take long trips alone and ...

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Google Dec 15, 2024

I want to give a big thank to Jennifer and Jacob and the finance team. Thank you for taking the time on helping me get a bigger vehicle for my family . I am beyond grateful. Thank you for making me feel welcome .. 😭🎉🫶🏼 Sincerely : Cecilia Perez

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Google Dec 14, 2024

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Google Dec 12, 2024

Our experience at North Park Lexus Rio Grande Valley was outstanding! Carlos, our salesman, kept in great communication with me throughout the process and made everything seamless from start to finish. He also took the time to make sure I knew everything about my new vehicle before driving off the lot, which I truly appreciated. In finance, Randy was exceptional—professional, respectful, and took the time to clearly explain every detail, ensuring we fully understood all numbers. We purchased our new Lexus feeling confident, well-informed, and incredibly happy. Highly recommend this dealership for anyone looking for a smooth and enjoyable ...

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Google Dec 9, 2024

I was shopping for a used vehicle and I found one at North Park Lexus. Gabriel was outstanding during the whole process , he was very professional and attentive. I had to leave out of town that weekend and Gabriel stayed late to make sure my vehicle was ready for my trip, which I really appreciated! North Park Lexus also made sure that the vehicle was brought up to certified status, again Gabriel and the entire North Park Lexus’s staff was on it, from start to finish. My car looks great and I love it! Kudos to Gabriel and the ...

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Google Dec 7, 2024

I highly recommend North Park Lexus RGV when in the market to purchase your new vehicle. Carolina Valdez provided exceptional customer service and ensured that every question I had was answered. From the moment I reached out to her to begin the search process for my new vehicle she provided patience, intelligence and understanding. Randy from the finance department also provided wonderful customer service and explained everything in detail. I will recommend this dealership to my family and friends as this experience has been the best yet! Thank You!

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Google Dec 6, 2024

Bought our 2024 Lexus RX350 from Carolina Valadez and it was a great experience. Everyone at this dealership really provided excellent service. We are happy to be part of the Lexus RGV family!

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Google Dec 5, 2024

Great service all around. Was able to select an RX350 remotely, confirm everything was appropriate with the vehicle, fly in two days later from Houston, purchase the car, and drive it home all within 48 hours. Carlos was my salesman and could not recommend him more. Thank you!

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Google Dec 5, 2024

Hands down the best first experience I could have ever had at a dealership! Jacob Blanco was incredible—friendly, knowledgeable, and made the whole process smooth and stress-free. I couldn’t be happier with my purchase and the exceptional service he provided. Highly recommend!

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Google Dec 4, 2024

Highly recommend Adriana Carrasco for your buying car experience. She made the process run smooth and had all of our questions answered. All staff was very amicable and understanding. Had a lovely experience at this dealership and would totally recommend friends and family.

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Google Dec 3, 2024

I had an outstanding experience working with Malik Awan during my car purchase. His excellent service and dedication to customer satisfaction truly stood out. Malik provided detailed information about the different vehicles I was considering, which helped me make an informed decision. His professionalism, patience, and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Malik Awan to anyone seeking exceptional service and a seamless car-buying experience. _from Blanca

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Google Dec 3, 2024

I had an exceptional experience buying a vehicle at Lexus San Juan. They were willing to work with on every aspect of things. I highly recommend Carolina Valadez as your salesperson. She made the process very easy with no pressure. She answered all my questions about the vehicle I purchased and made every effort to make sure I was taken care of. Thank you Carolina. Hope to do business again with you soon.

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Google Dec 2, 2024

I highly recommend Carlos at Lexus RGV! We purchased a car to be delivered to Houston. The customer service here is awesome and smooth transaction. I will definitely recommend him and the dealer for family and friends for their future car purchases.

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Google Dec 2, 2024

Dallas buyer. I reviewed all available options for a CPO Lexus RX350 within 500 miles, even further. Rio Grande Valley had the best inventory of CPO RX's. On top of that, the year/color/option combination that I desired was available at the best price possible. I like that pricing is aggressive/competitive. Carlos is an amazing sales rep. Fast, friendly, and very professional. Provided me with additional pictures and saw that my additional asks were fulfilled. Rio Grande Valley provided the best trade-in value possible. They really worked with me on this and I super appreciate the outcome. Lexus ...

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Google Nov 30, 2024

10 out of 10 experience. Felt very comfortable and heard when it came to what I wanted. A huge shoutout to my sales lady Carolina & finance gentleman Alex!!! They really welcomed us and allowed us to have a great experience as a first time buyer. 🥹🤍 #lexusbaby

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Google Nov 29, 2024

Excellent service from Adriana Carrasco… thank you so much for being so professional and friendly … I appreciate the excellent results with the business we did..

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Google Nov 28, 2024

Had an excellent buying experience with Jacob Blanco!

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Google Nov 28, 2024

I recently had the pleasure of working with Malik Awan while purchasing my new car, and I couldn't be happier with the experience. Malik's exceptional service, attention to detail, and dedication to customer satisfaction truly set him apart. From the moment I walked into the dealership, he made me feel welcomed and valued. Malik took the time to understand my needs and preferences, offering insightful recommendations and ensuring I found the perfect vehicle. His professionalism, patience, and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Malik Awan for anyone in search of top-notch service ...

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Google Nov 27, 2024

If you are in need of a vehicle, I would highly recommend Carolina from North Park Lexus Rio Grande Valley. She was very quick to answer any questions that we had but most importantly we felt that she had our best interest in mind. She wasn’t aggressive and pushy to where some salesman force you to but buy something you don’t want. She was calm and made sure we made the right decision on the vehicle we wanted. Thank you for everything Carolina. I will definitely come back to purchase another vehicle at North Park Lexus Rio Grande ...

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Google Nov 26, 2024

I made online inquiries with several dealerships to ask about a used vehicle for my son. Gabriel from North Park Lexus was the only person who reached out to me by telephone and offered his assistance. The thought of walking into the Lexus dealership was a little intimidating for me, but after speaking with Gabriel I decided to stop by and see what they had to offer. Gabriel was super nice and courteous. He understood what I was looking for. He never made me feel rushed, and he took time to answer all my questions. Everyone at the dealership was ...

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Google Nov 21, 2024

Big shout out to Carlos Ramos for making our buying experience one of the best I have ever had. No games or back and forth on pricing and trade numbers. Carlos and all of the Lexus team made me and my wife feel right at home, even offered to get my pregnant wife something to eat while we were working the deal. If you want the best and drive the best look no further than Lexus of the RGV for your next vehicle purchase. New or used this is the place to go. Thank you once again to Carlos and ...

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Google Nov 19, 2024

This has been the best car buying experience of my life! From initial contact to driving away in my new vehicle, the team made me feel how they would treat a family member. Angela was on point with any question I had about the vehicle and Randy in Finance thoroughly explained everything. Best of all, I didn’t have to travel out of RGV to get a fair price. No gimmicks or haggling back and forth. The team was there to ensure I felt good with my buying experience. Thank you all for the phenomenal experience!!!

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Google Nov 16, 2024

Highly Recommend Carolina for Your Car Buying Experience🩷🩷🩷🩷 If you’re looking for someone to make your car-buying process smooth and stress-free, Carolina is the person to go to! From the moment I reached out, she was professional, knowledgeable, and incredibly patient. Carolina took the time to understand exactly what I was looking for, walked me through my options, and answered all my questions with clear, honest advice. She made the entire process feel effortless, handling all the details and ensuring I got a great deal. Whether you’re buying your first car or upgrading to your dream vehicle, Carolina’...

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Google Nov 13, 2024

My salesman was Carlos Ramos, he did an awesome job in making buying a car as easy as possible. A lot of the negotiation had already been done over the phone, all I had to do was sign and drive away in our new vehicle. Highly recommend this dealership and salesman, very transparent no hidden fees, what you see is what you get!

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Google Nov 11, 2024

I want to start off by saying I have never bought a brand new car, let alone a luxury vehicle. Carlos made the process go by so smoothly. He was pretty honest about many things and was able to find a vehicle within our price range. He took his time with us and our numerous questions. He was very patient and made sure we left feeling excited with a new car. We are very grateful.

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Google Nov 11, 2024

Carlos provided us an incredible buying experience. Highly recommend.

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Google Nov 4, 2024

I walked in with a dream, and the amazing staff at Lexus made it happen! A huge shout out to Carolina and Randy for providing elite customer service. As a new Lexus owner let me tell you… GET IT, you deserve it! #Ask4Caro

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Google Nov 1, 2024

Highly recommend you visit North Park Lexus in San Juan, Texas. I recently purchased a Lexus, and I couldn’t be happier with my experience. Angela, my salesperson, was exceptionally tactful and attentive to my needs. She truly listened to what I was looking for, never being pushy or condescending. Angela respected my boundaries and helped me find exactly what I wanted with remarkable patience and professionalism. Marco Rodriguez in finance was also outstanding. He made the financing process feel seamless and prioritized my comfort throughout. Marco was incredibly respectful and dedicated to ensuring I felt like a top priority. ...

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Google Nov 1, 2024

Had an amazing time at the dealership everyone was very helpful and worked hard to get us our car we picked , Carolina a long time family friend worked hard to answer any and all questions we had and as always treated us like family making sure we left satisfied and wish a smile

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Google Oct 29, 2024

This is our second time getting a vehicle with North Park Lexus RGV and once again the service was excellent!! It all started with a friendly Good Morning. From beginning to end, Carlos Ramos (Sales) provided us with a great buying experience. Also, remembering their customers comes a long way. David Gonzalez (Management), previously in finance, made sure to stop by and say hi. He also helped us during the buying process. Last but not least, Randy Mora (Finance) did his best to make sure we were pleased with our purchase and made the process quick and easy. A well ...

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Google Oct 27, 2024

Excellent dealership! My wife and I are from out of state and were interested in a used SUV, and Jacob Blanco was fully transparent and informative, sharing detailed photos and videos of the interior and exterior to make sure we knew exactly what to expect when made the trip down there. Alex Cortez made the purchasing process quick and painless, while also being very friendly and professional. Overall great experience, and I recommend this dealership whether you're in or out of state.

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Google Oct 25, 2024

Went to Lexus after finding out that Carlos Ramos was now there. Carlos has sold us multiple Toyotas and has always given us exceptional service from start to finish. He listens and answers all our questions. He sold us our first Lexus and cannot wait to go back for #2!

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Google Oct 23, 2024

Great experience the entire process. Thank you Jacob and the rest of the team

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Google Oct 22, 2024

I was visiting my family down there from Dallas and on an impulse I purchased a new Lexus from Jennifer Villarreal and she has been amazing! She still takes care of me when I’m every bit of 9 hours away!! That’s excellent customer service and care. I went through the financial process with Marco Rodriguez and he is just as exceptional by always responding and helping me with any warranty questions that I may have. There’s a great team that works at this dealership and never once did I feel intimidated or confused.

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Google Oct 21, 2024

Very good experience at Lexus and great satisfaction. Very friendly people and customer service was great especially from Jennifer👍🏼. Highly recommend.

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Google Oct 21, 2024

Sales agent Dago was probably one of the best easy going non pushy sales person I’ve had the pleasure of getting help from. Right away he helped me and never tried to push the sale and was able to be straight forward with costs and he also helped us with our trade he made it smooth for our first Lexus purchase.

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Google Oct 17, 2024

From my first call inquire about a call Jennifer was very helpful with answers to all my questions. She even sent me a text on the news that the car I was talking about was being reduced. When I called she was willing to work with me to purchase the car. When we arrived at a price that was favorable to both we set a time for purchase. At the dealership our sales rep was very nice and very helpful with all we needed to do to make my purchase. Jennifer was a kind and helpful agent of the dealership. ...

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Google Oct 17, 2024

We had a great experience at this dealership today. We walked in and were greeted by Carlos Ramos, our sales associate. He provided excellent service and made the purchase of our vehicle very pleasant and easy. We are very happy with our new Lexus.

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Google Oct 14, 2024

I highly recommend visiting North Park Lexus RGV dealership. Knowing which vehicle I wanted from the moment I stepped foot in the dealership, Jacob Blanco made the whole process easy and quick. He worked with me with the trade in I had and was very informative with the vehicle I chose. Randy Ceja in financing explained everything in full detail and helped me choose the best warranty plans for my LS500 F Sport. Even James Martin in the service department was very helpful recommending which plans to look into for future services needed. Overall you get excellent customer service from ...

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Google Oct 13, 2024

Carlos Ramos / Alex Cortez. Dynamic duo. In and out of the dealership in one hour with the vehicle we had wanted. Excellent service, communication, atmosphere, the works.

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Google Oct 11, 2024

I recently had an outstanding experience at North Park Lexus of RGV. From the moment I walked in, the staff especially, Jacob Blanco, was welcoming and attentive, making me feel valued as a customer. The sales process was smooth and transparent, with no pressure tactics. North Park Lexus of RGV allows for customers process the information and make an informed decision. After purchasing my vehicle, the follow-up service was exceptional, ensuring I was completely satisfied. I highly recommend Lexus of RGV for anyone in the market for a luxury vehicle.

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Google Oct 10, 2024

Sales agent Carlos Ramos was probably one of the best easy going non pushy sales person I’ve had the pleasure of getting help from. Right away he helped me and never tried to push the sale and was able to be straight forward with costs and breaking down savings with them. All in all great sales person and awesome Tesla 2022 sold to me. Would highly recommend him.

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Google Oct 2, 2024

GREAT OVERALL CAR SHOPPING EXPERIENCE! Thank you Carlos for helping me getting my Dream Jeep Wrangler!

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Google Oct 1, 2024

Amazing services amazing deals since walking in to driving out. The experience was 10/10!! amazing sales expert. Carolina Valadez was extraordinary at listening at what our needs were and met our expectations and beyond satisfied with her service and deal!!! very transparent, wonderful customer care to also our finance experience, with Randy Ceja, was as phenomenal!! Thank you Lexus and proud to have our company become part of the Lexus family thanks to this amazing characters!

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Google Sep 28, 2024

Thank you Malik!!! Malik did an awesome job helping us he made sure we got the vehicle that we wanted kept in touch w the updates. If you need help get in touch w Malik. We love our new Lexus!!!

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Google Sep 28, 2024

Excellent customer service!!! Thanks to Caro for my new Lexus!

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Google Sep 27, 2024

Simply put, Carolina Valadez is the reason my family and I decided to purchase our new vehicle from North Park Lexus RGV. She was friendly, curious, knowledgeable, and showed a sincere interest in getting us into our NX 350h. She worked tirelessly Friday night and Saturday morning in order to answer all questions about the new vehicle, and coordinate the trade of my existing vehicle. She was also very understanding when we had to leave the Dealership around noon time to take care of family business. She was very patient and willing to wait until Monday to finalize the deal, ...

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Google Sep 26, 2024

Carlos was amazing helped me and my family out 10/10 would recommend this place to anyone excellent customer service and was no hassle to get my new chevy blazer easy quick process

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Google Sep 26, 2024

(Translated by Google) A super exclusive treatment by Mr. Carlos, a very professional and attentive person, personalized attention in our language, everything regarding the RX350, very well explained rx350 (Original) Un trato super exclusivo por parte del sr.Carlos persona muy profesional y atento, atención personalizada en nuestro idioma, todo respecto al RX350 muy bien explicado rx350

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Google Sep 25, 2024

I went in at 7:30 pm to test drive a car I had my eyes on and drove out with it. I appreciated Carolina and Randy’s guidance through the process. My favorite experience with a dealership thus far!

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Google Sep 23, 2024

I took a chance and purchased a Certified Pre Owned GX 460, sight unseen, over the telephone, via text and email. Carlos went above and beyond to make sure that I was 100% happy. They even delivered the vehicle to me in Austin. Exceptional vehicle and customer service. Thank you Carlos.

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Google Sep 22, 2024

Thank you Jacob & Randy

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Google Sep 21, 2024

(Translated by Google) Lexus one of my FAVORITE parts the best of the best LEXUS #1...in serving you and the atmosphere is very nice. You buy a car at that place and they wash it for free as many times as you want, I RECOMMEND IT OF COURSE...they also have used cars with very good mileage and a very good PRICE.. 🙏🙏🙏🙏🙌🙌 (Original) Lexus una de mis partes FAVORITAS lo mejor de lo mejor LEXUS #1..en atenderte y el ambiente es muy bonito . Compras un carro en ese lugar y te lo lavan gratis todas las veces que quieras que ...

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Google Sep 20, 2024

We had a great experience at the dealership. Carlos was very helpful to find a vehicle that would fit our needs and was very informative about the features of the vehicle. He was patient and friendly through the whole experience. Thank you Carlos and North Park Lexus Rio Grande Valley San Juan.

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Google Sep 19, 2024

Best dealership around, Malik was very professional, attentive, and focus on my car buying needs. It was by far the best service I have ever experienced 8n a long time. I do recommend Malik and the whole team at North Park for your car buying needs. Thanks Malik. 👍

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Google Sep 12, 2024

Just purchase our lc500. Great and swift experience. Carlos, our salesman was great. Look at the vehicle online and make purchase over the phone with him since we live 3.5 hours away. Car look great and wife is happy! Thanks again carlos and the team.

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Google Sep 8, 2024

Amazing service all around! Dago worked with me and ensured my specific preferences were met and was determined to find me a car that I absolutely loved. He went above and beyond to help find me exactly what I wanted and needed. Randy was the most delightful financer who helped me get the exact coverage I needed and made sure to recommend me relevant coverage. Beto was extremely helpful, kind and accommodating and took the absolute best care of my car once it arrived and ensured it was up to Lexus standard. I’d recommend this dealership every time when ...

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Google Sep 5, 2024

We had a great experience at Lexus San Juan Tx. We were treated exceptionally. Carlos our salesman was wonderful. I highly recommend you ask for him. I’m loving my new Lexus!!

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Google Sep 3, 2024

My experience was phenomenal. I have never treated with such appreciation and attention. My salesman was Gabriel Alfaro and he is so, caring, informative, helpful, and attentive to my questions and requests. From the beginning when he helped me find the perfect Lexus for me to the end after the spectacular finance department, Gabriel was there with me until the end when he turned over the keys to my new vehicle. I was pleasantly surprised that the grand finale was out of this world. Gabriel had my car ready for presentation with a giant red bow, and gifts that were ...

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Google Sep 2, 2024

Our experience with Valeria(sales) started back in late April when we visited the RGV to test drive the GX 550 demo they had on site. She was very welcoming and knowledgeable about the vehicle. She helped us join their waitlist and kept in contact with me through our wait. Fortunately we only waited 4mths and when we went in on 8/31/24 she was just as warm and welcoming as our first encounter. Alex Cortez was the Financial Manager we were set with and he was amazing!! He explained all our options and was so friendly and down to earth. Everyone from ...

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Google Sep 2, 2024

I recently had an exceptional experience at Lexus, and I can't say enough good things about Beto and Marco. From the moment I walked in, Beto went above and beyond to help me find a car I absolutely love. Beto and Marco’s professionalism, knowledge, and genuine care made the entire process seamless and enjoyable. Beto and Marco were attentive and answered all my questions with patience, and made sure I felt confident/comfortable in my decision. If you're looking for a top-notch car buying experience, this is the place to go. Kudos to the team for their ...

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Google Sep 1, 2024

I cannot express my gratitude to Valeria Perez and Randy Ceja for taking the time to explain everything and helping me pick out the perfect vehicle and plan! I am so thankful and extremely happy with my new car. And thank you again Valeria for assisting me on an appraisal for my former vehicle and constant communication. I appreciate the lovely customer service North Park Lexus RGV offers ❤️👏

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Google Aug 31, 2024

After todays car purchase I don’t think I will ever go to another dealership! Carlos was exceptional, from the moment he greeted us to the moment we left he was helpful and never pushy. He asked what we wanted and said he would see what he could do. Never promised or pushed us into anything. Not only was the buying experience great but so was the signing process, they never pushed us to add extras we didn’t need. I highly recommend this dealership, BEST IN THE RGV!

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Google Aug 30, 2024

Great experience with Carolina!

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Google Aug 30, 2024

Great customer service by Carlos Ramos and Marco Rodriguez. We’ll definitely return .

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Google Aug 28, 2024

All I have to say is THANK YOU to Valeria for helping me purchase my new Lexus. The process from the beginning to the end was so easy, even with me living nine hours away. Valeria asked what I wanted and she made every single thing happen. Hands down the easiest and most special car buying experience I’ve ever had. Everyone at North Park Lexus RGV was so welcoming and pleasant. I will 100% travel nine hours to buy from Valeria again!

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Google Aug 23, 2024

The Experience from start to finish was Exceptional. I walked in the door at that time Carlos welcomed. I briefly explained what i was looking for and he made it happen. I drove 2.5 hours from Corpus Christi and it was well worth the drive. We highly recommend Carlos and his team for your car buying needs. And i must say the Lexus facility is absolutely beautiful and Starbucks/cookies were the best!

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Google Aug 20, 2024

Great experience at North Park Lexus. Carlos did a great job of right fitting us into the right vehicle and taking care of us!

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Google Aug 18, 2024

Wow, excellent service guys. I want to thank Carlos and Alex at North Park Lexus for the best car buying experience. You guys walked me through step by step with the process and answered all the questions that I had. Really love the car I bought today (ES350/F-Sport).This place really makes you feel at home. Would highly recommend 👍🏻 Thank You 😊

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Google Aug 18, 2024

Wow!!! Thanks to Carolina and Randy. This is the best dealership I have experience. Carolina waa on the ball. She had all the facts about the car we brought for our daughter. Randy scored a touchdown with the financing he got us an awesome deal. Folks you need to stop by and check out this place. Super friendly and have snack while you wait. My grandkids really enjoyed themselves to the snack 😆. Thanks again Carolina and Randy for all you did for us.

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Google Aug 16, 2024

Exceptional shopping experience at North Park Lexus Rio Grande Valley, and the Staff were amazing; Carlos Ramos was friendly, knowledgeable, and kept me informed every step of the way. I definitely recommend this dealership.

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Google Aug 15, 2024

Carolina assisted us in buying our 2nd Lexus within a week! Who does that?? We did!!! She listened and demonstrated patience as we moved forward with what was best for us as a family. Great Service! Mr. Alex Cortez literally took time to explain, compare and provide us with the best rate and plan for our budget. My husband and I are completely and highly satisfied with the commitment and satisfaction of services we received from North Park Lexus RGV!! Melba & Jorge F.

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Google Aug 10, 2024

Carolina Valadez is very professional and patient when we asked so many questions. We do have a good experience with this dealership.

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DealerRater Aug 3, 2024

We purchased a new RX350 Hybrid this year from North Park Lexus RGV. The dealership was immaculate. The process was simple and the entire staff was friendly and professional. They made sure that we were well versed on all of the bells and whistles in the car. We shopped five of the southern dealerships as they were equidistant to us, and North Park RGV offered the best deal while also seeming to communicate the best. They will be at the top of my list when shopping again.

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