Bijou Phillips was hands down the best salesman we have ever worked with. He respected our time and what we were looking for in an SUV. Biju was very hospitable from the get go and made sure we were comfortable the entire time we were there. My four-year-old love the place and was treated like a queen with all kinds of snacks throughout our time there. I will definitely be recommending this place to family and friends and will be back to purchase another vehicle in the near future from Bijou. The entire staff At Northpark Lexus Rio Grande Valley ...
Our sales consultant David González was excellent. He didn’t pressure us or make us feel uncomfortable like many salesman do at other dealerships. He answered any questions we had clearly and throughly. He made us feel very comfortable and we WILL refer others to him and this dealership. We couldn’t be happier with our purchase. Even after the deal he has responded to any questions we have had. Great experience overall.
Absolutely Customer First Driven!
Had a great time buying a new Lexus. Mr. Biju Philip was a great help and extremely attentive during our time there. He answered any questions we had and made the entire process quick and easy. He will definitely take care of you!
This is our 2nd purchase in less than 6 months, and as always...RANDY(sales), ADRIAN(finance) and KLARISSA(delivery) knocked it out of the park. This team is the best, will go the extra mile and always rolls out the red carpet. Make sure you ask for them by name and I promise you they will not disappoint. What makes the experience unforgettable is you feel like you're dealing with family/friends. Its so comfortable and easy going. Randy had the car I wanted brought in from a different city, Adrian always kept me up to date on the finance ...
Five star service
Excellent car shopping experience! Ruben Ibarra in sales, and Marco Rodriguez in finance made the process enjoyable, and hassle-free. Ruben is very knowledgeable, with years of experience in the luxury car business. The service department is also very attentive, as I have experienced with my first Lexus from here...the vehicle is ready promptly, and you are constantly updated on its status. The dealership has been very well maintained, and still looks new even though it’s been open a couple of years.I highly recommend Ruben Ibarra for your next Lexus purchase! Keep up the great work NP Lexus ...
Great service !!
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